Privacy Policy
We do not sell your personal information to anyone. Your privacy matters to us.
This Privacy Policy describes how cottagequiltingonline.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
- What we collect: Browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.
- Why we collect it: To load the Site accurately and perform analytics to optimize our Site.
- How it’s collected: Automatically via cookies, log files, web beacons, tags, or pixels.
- Shared with: Shopify (our store processor).
Order Information
- What we collect: Name, billing and shipping address, payment information (note: your credit card number is not saved in our system), email address, and phone number.
- Why we collect it: To fulfill orders, process payments, arrange shipping, send invoices and confirmations, communicate with you, and screen for fraud.
- How it’s collected: Directly from you.
- Shared with: Shopify, Facebook, Google, Pinterest.
Customer Support Information
- Why we collect it: To provide customer support and communicate with you.
- How it’s collected: Directly from you.
Minors
We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you:
- Shopify powers our online store. Read Shopify’s Privacy Policy.
- Google Analytics helps us understand how customers use the Site. Read Google’s Privacy Policy or opt out of Google Analytics.
- Facebook advertising and remarketing. You can opt out and hide our ads at any time.
- We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements we believe may be of interest to you. You can opt out of targeted advertising:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Bing: advertise.bingads.microsoft.com
- Digital Advertising Alliance: optout.aboutads.info
Using Personal Information
We use your Personal Information to provide our services, including: offering products for sale, processing payments, shipping and fulfillment, and keeping you up to date on new products, services, and offers.
Lawful Basis (EEA Residents)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: your consent; performance of a contract; compliance with legal obligations; to protect your vital interests; to perform a task in the public interest; or for our legitimate interests that do not override your fundamental rights.
Retention
When you place an order, we retain your Personal Information for our records unless you ask us to erase it. See ‘Your Rights’ below for more information.
Automated Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you. Our processor Shopify uses limited automated decision-making to prevent fraud, including temporary denylisting of IP addresses and credit cards associated with repeated failed transactions.
Cookies
A cookie is a small file downloaded to your device when you visit our Site. We use cookies to remember your preferences, improve your browsing experience, and understand how people use our Site.
Cookies Necessary for Store Functioning
| Name | Function |
|---|---|
| _ab | Admin access. |
| _secure_session_id | Storefront navigation. |
| cart | Shopping cart. |
| cart_sig | Checkout. |
| cart_ts | Checkout. |
| checkout_token | Checkout. |
| secret | Checkout. |
| secure_customer_sig | Customer login. |
| storefront_digest | Customer login. |
| _shopify_u | Customer account updates. |
Reporting & Analytics Cookies
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics — marketing & referrals. |
| _shopify_sa_t | Shopify analytics — marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
You can manage cookies through your browser settings. Note that blocking cookies may affect your experience on the Site. For more information, visit allaboutcookies.org.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data practices when such a signal is detected.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.
Contact Us
For questions about our privacy practices or to make a complaint, please contact us:
- Email: info@cottagequiltingonline.com
- Mail: Cottage Quilting Ltd., 110 – 2000 Spall Road, Kelowna BC V1Y 9P6, Canada
Related Policies
- Return Policy — store credit only, 30-day window, eligible items
- Shipping Policy — free shipping on fabric over $250, ships Tuesdays & Fridays
- Class Policy — registration required, 15% off supplies, cancellation terms
- Welcome Discount — 15% off your first order, some exclusions apply
- Store Policy — payment options, machine deposits, pre-orders & sale item terms
Last updated: October 13, 2021
