Return Policy

Return Policy


Our products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition.   Any shipping on returns will be paid by the buyer unless a mistake by Cottage Quilting has occurred (we shipped the wrong product, we shipped you too many or not enough etc.), then Cottage Quilting will pay the freight.   The returned goods must include a copy of the original receipt, your email address, shipping address, and phone number.

Special order items or not a regular stocked item will be subject to a 50% restocking fee.  If you are unsure if your item qualifies as a special order item, pleae contact us.

All eligible items that are returned are issued as a Store Credit only.

Items that are not eligible for return are:

  • Cut fabric
  • Patterns
  • Books
  • Sewing Machine Feet
  • Embroidery Hoops
  • Custom designed kits (colors other than what we have selected)
  • Sewing Machines, Cutting Machines
  • Furniture
  • Download items/software of any kind
  • Gift cards
  • Other restrictions may apply, and may be subject to a restocking fee
How to redeem your store credit:
  1. Log in at checkout: Go through the checkout process and look for an option to log in to your customer account. You can do this using a one-time six-digit code sent to your email address.
  2. Log out and log back in: If you're already logged in using Shop Pay, you may need to log out and then log back in as a customer to see the store credit option appear.
  3. Apply credit at checkout: After logging in, the option to apply store credit will appear on the payment page. You can then select to apply your available credit to the current order.

Complete your purchase: The store credit will be deducted from your order total. If the order is more than your credit, you will need to pay the remaining balance with another payment method. 

Shipping Rates

Rates are based on the customer’s address, the weight and dimensions of your order.  Please remember to be kind, we do not control the shipping rates.  We are always sourcing the best rate we can from shipping companies.   We do not over charge the freight, what we pay is what you pay.  When shipping to the USA or Internationally, additional freight charges may occur as the system may not always calculate the correct amount.  The consumer is responsible for any broker and or duty charges.

To read about our Return Policy, please click here

To read about our Shipping Policy, please click here

To read about our Class Policy, please click here

To read about our Welcome Discount, please click here

To read about our Privacy Policy, please click here